September 2020 Community Updates

9/3/2020 - We would like to remind you that the Aqua Distribution Center...


We would like to remind you that the Aqua Distribution Center will be closed on Monday, Sept. 7, in observance of Labor Day. We will be open during normal operating hours on Saturday, Sept. 5, and will reopen on Wednesday, Sept. 9, if you would like to pick up resources.

For distribution center hours and up-to-date information, please visit WaterFactsIL.com or call 877.987.2782 with questions.

Thank you and enjoy your holiday weekend.




9/17/2020 - If you are under the advisory in University Park, we want to...


If you are under the advisory in University Park, we want to remind you that proper filter use and maintenance are important for ensuring your filter’s effectiveness.

Be sure to follow manufacturers’ instructions for proper use, including only running cold water through your filters. For the faucet filter we provided, start planning to replace the filter once the indicator light flashes yellow. When the indicator light is red, it is time to replace it.

We continue to offer free filters and filter replacements if you are under the advisory. For step-by-step instructions on how to install, use and maintain your filter, and the latest information, please visit WaterFactsIL.com. If you have questions, you can reach us at 877.987.2782.

Thank you for your continued patience.





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