December 2021 community updates

12/17/2021 - Aqua Illinois is grateful to you and the community for your ongoing...

Aqua Illinois is grateful to you and the community for your ongoing patience and cooperation, and we are pleased to be sharing positive news this holiday season.

After just completing water sampling for 2021, samples confirm overall water quality in University Park continues to improve and is meeting state and federal drinking water benchmarks for the most recent six-month sampling period, which included the months of July through December.

This is encouraging news, especially this time of year, and we thank you for the collaboration that has made this achievement possible. Looking ahead, we remain as committed as ever to prioritizing your well-being and working with you on the long-term resolution.

January 2022 will mark the start of a new six-month monitoring period and regulatory water sampling will continue. We will continue working with regulators to confirm the treatment is as effective as possible for the water system based on other important water quality aspects, like water pH. Regulations refer to this as “optimizing” the treatment. We appreciate your partnership with us and the State on this important sampling program.

As we continue building on our progress, you can count on us for resources and information. If you have any concern about lead plumbing in your home, please call us to schedule free water sampling. In addition, through our comprehensive filter program, we continue to provide thousands of filters and filter replacements to our University Park customers, and bottled water remains available to eligible customers at this time through our local distribution center, open three days a week.

As your water provider and community partner, we remain committed to restoring confidence and keeping you informed. Please visit or call 877.987.2782 with questions or to request free water sampling.

Happy holidays from all of us at Aqua!